3 Ways a Bad Reputation can Kill Your Business
A bad reputation in business is more than a bad smear on your record. It can lead to customer churn that could put you out of business. Still, think it’s not a problem?
One of the first things consumers check is the reputation of a company. That’s standard practice before you buy a product or hire a company. If you have a poor reputation, you could end up with a lot of the following problems.
Lose old customers
Great inventory selection, excellent service and wonderful deals—these will all go out the window with a couple of bad reviews online. Customers put a lot of stock into the feedback of other clients. If there’s a ton of disappointing comments and remarks about the service quality of your staff or the quality of your products or services, that could make long-standing customers think twice about your products and services, which could leave your company in the lurch. At Bridgewell Marketing, we can help. We understand the importance of doing Reputation Management For Local Businesses in Augusta, GA. That’s one way to turn those bad reviews around to get the smear off your record.
Get high traffic but poor conversions
In online marketing, the goal is to get your pages to rank high on the SERPs. And while that’s something bad reviews can accomplish, they do so for the wrong reasons. That’s bad for business. That’s where we come in. At Bridgewell Marketing, we can help you get rid of the bad reviews. If you haven’t got one yet, we can help you manage your online reputation to make sure you won’t have to worry about getting bad raps that could hurt consumer trust in your brand and business. With our help, you can start paying more attention to what’s being said about your company, products, services, staff and more. That way, you won’t make a mistake that could kill your reputation and business.
Drive potential customers away
The problem with a bad reputation is that you don’t get a second chance. Once people see those reviews, they’re going to give your company a wide berth. That’s the worst thing that can happen. With a team of pros experienced in Reputation Marketing for Small Business in Augusta, GA, though, you have the help you need to build up enough positive reviews to drown out the negative ones. That’s going to help restore your standing and reputation in the business. To know more about how to control and manage your reputation online, ask us at Bridgewell Marketing.